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Privacy policy

Privacy policy

Providing personal data as well as consent to their processing are completely voluntary. All personal data provided to us are processed only to the extent and for the purpose for which you have given your consent. If, however, you decide not to provide us with the data necessary to process the order and you do not consent to their processing, unfortunately we will not be able to process your order.


Please remember that you have the right to update or completely delete your personal data at any time. You can do it yourself or with our help, which we will gladly provide.

Our company adheres to a restrictive personal data security policy. Your personal data is safe with us and we make every effort to ensure that this level is higher and higher every year. We believe that reading our privacy policy will allow you to feel safe and enjoy shopping at www.nutripharma.pl.

I. Personal Data Administrator

The administrator of personal data of Nutripharma.pl (hereinafter ADO), i.e. responsible for ensuring the security of your personal data is:


Nutripharma Sp. z o.o.

Al. Zwycięstwa 13A

80-219 Gdańsk

NIP 583 325 41 64, REGON 367 747 832

II. Personal data protection system

PDA applied technical and organizational measures to ensure the protection of processed data in accordance with the requirements set out in the applicable provisions on the protection of personal data. In particular, the following were taken into account: the regulation of the Minister of Internal Affairs and Administration of 29 April 2004 on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item . 1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC.

The most important elements of the personal data protection system applied include:

1. SSL certificate, which guarantees that communication between your computer and Nutripharma.pl is encrypted with a 256-bit key.

2. We collect and process only the necessary personal data for the shortest possible time, and you must give separate consent for each activity not related to the implementation of the sale and purchase agreement.

3. Only authorized and trained persons in the field of personal data protection have access to your personal data, who guarantee their security.

4. The Nutripharma.pl IT system and internal company procedures meet all personal data protection standards.

ADO thus fulfilled all the obligations provided for by law in the field of personal data protection.

III. Personal data, purpose and duration of storage

A. Registration

During registration, please provide the data necessary to create an account at Nutripharma.pl, thanks to which you do not have to waste time refilling the entire order form with each subsequent purchase. By registering, you save time and money, because registered customers participate in the loyalty program and receive discounts for previously made purchases.

After logging in, a registered customer can also verify the status of the order placed and the history of purchases made. A registered and logged-in customer may at any time independently correct, complete or delete data from Nutripharma.pl.

During registration, please:

1.name and surname - necessary for us to later issue a sales document and address the package;

2.address (street, house number / or house and apartment number, zip code and city) - necessary for us to address the parcel later;

3. e-mail - necessary for logging in and communication related to the use of Nutripharma.pl and sending an invoice confirming the sale;

4.phone number - necessary in the case of choosing some delivery methods (required by carriers)

5. data for the invoice confirming the sale (name, surname or company name, address, tax identification number. The data is stored for a period of 5 years from the last login.

B.

Placing an order

When placing an order, please provide us with the data necessary to process the order, which in the case of registered and logged in customers are partially collected automatically from the data provided during registration.

When placing an order, please provide:

1.name and surname or name of the company / institution - necessary to issue a sales document and address the package;

2.address (street, house number / or house and apartment number, zip code and city) - necessary to address the parcel;

3. e-mail - necessary for communication related to the implementation of the order;

4.phone number - necessary in the case of choosing some delivery methods (required by carriers).

If, when placing an order, the Customer selects a delivery to an address other than the address indicated during registration or placing an order, please provide additionally:

1.name and surname or name of the company / institution - necessary for us to address the package;

2.address (street, house number / or house and apartment number, zip code and city) - necessary to address the parcel;

3.phone number to the recipient of the shipment - necessary in the case of choosing some delivery methods (required by carriers).

If, when placing an order, the Customer chooses to issue a sales document for data other than those indicated during registration or placing an order, please also provide: 1. name and surname or name of the company / institution, tax identification number - necessary to issue a proof of sale;

2.address (street, house number / or house and flat number, zip code and city) - necessary to issue a proof of sale;

The data provided when placing the order are processed by Nutripharma.pl and the following entities to the extent given below:

1.name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to shipping companies in the form of a label / consignment note which is also an order for delivery.

2.name and surname, address, tax identification number indicated as the data to which the sales document is to be issued are transferred in the form of a sales document to the accounting system (NutriPharma Sp.z o.o.uses in this respect the W-Firma program operated by:

Web INnovative Software Sp. z o.o.

ul. Bolesława Krzywoustego 105/21, 51-166 Wrocław

NIP 8982167294 , KRS 0000342082

and the company's accounting services:

Neofin Sp. z o.o. Spółka Komandytowa

Śląska 35-37, 81-310 Gdynia

NIP 5862323991, KRS 0000700502)

If you use an external payment system, all data provided after switching to the payment operator's website remain registered only in its database and are in no way available or stored by Nutripharma.pl.

Nutripharma.pl cooperates with the payment operator:

Blue Media S.A.

Powstańców Warszawy 6, 81-718 Sopot

NIP 5851351185, KRS 0000320590

The data is stored for a period of 5 years from the end of the calendar year following the year in which the sales document was issued, in accordance with the relevant provisions regulating the storage time of accounting documents.

C. Marketing

If you subscribe to the newsletter and agree to receive it in the registration or ordering process, please only provide your e-mail address to which commercial information from Nutripharma.pl will be sent, from which you can unsubscribe at any time by logging into your Nutripharma account .pl or by clicking the link canceling the subscription and located in the footer of each newsletter. The data necessary to receive the newsletter and conduct e-marketing is provided to the company with which Nutripharma Sp. z o.o. cooperates in this area:

Brandrei Paweł Bolek
ul. Siennicka 25
80-758 Gdańsk
NIP: 593 25 33 128

D. Logistics

The data provided as the delivery address of the order: Name, address, telephone number and e-mail address are transferred and used for the purpose of delivery to the company performing the order (which cooperates with courier companies in this regard):

Flexible Logistics Services Sp. z o.o.

Pass 20k, Bud.9 05-870 Błonie
Polska
NIP: 534-250-97-78
REGON: 362892877

KRS 0000583840

E. Correspondence

In the event that we are provided with personal data that is not necessary for us to perform the contract or a legal obligation, e.g. in correspondence with us, in the withdrawal, warranty or guarantee forms, these data will be immediately deleted or made anonymous and will not be processed.

Therefore, please do not provide us with information and personal data that we do not ask for directly and that are not relevant to the performance of the contract or legal obligation.

IV. Cookies - your personal data that is collected automatically after entering Nutripharma.pl

Cookie files (so-called "cookies") are IT data, in particular text files, which are stored in the end device of the Nutripharma.pl Customer.

Nutripharma.pl uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the Customer's end device until logging out, leaving the website or turning off the software (web browser). "Persistent" cookies are stored on the Customer's end device for the time specified in the cookie file parameters or until they are deleted by the Customer.

The following types of cookies are used as part of Nutripharma.pl:

1. "necessary" cookies, enabling the use of services available on Nutripharma.pl; e.g. authentication cookies used for services that require authentication;

2. cookies used to ensure security, e.g. used to detect fraud in the field of authentication under Nutripharma.pl;

3. "performance" cookies, enabling the collection of information on the use of NutriPharma.pl websites;

4. "functional" cookies, enabling "remembering" the settings selected by the customer and personalization of the NutriPharma.pl interface;

5. "advertising" cookies, enabling the delivery of advertising content to the Customer more tailored to his interests.

In many cases, the software used for browsing websites (web browser) allows cookies to be stored by default.

In the event that you do not agree to the placement of cookies on your device, you may block their placement by properly configuring your web browser. Information on how to do this can be found in the help files of your web browser. Unfortunately, if you block cookies from NutriPharma.pl, we cannot guarantee its correct operation.

If you agree to place cookies on your device, but after completing your visit to NutriPharma.pl, you would like to delete them, you can do it without risk and information on how to do this can be found in the help files of your web browser.

A. NutriPharma.pl (server)

The IT system used by NutriPharma.pl automatically collects log data related to the device you use when connecting to NutriPharma.pl. These data are collected only for statistical purposes and relate to: the type of device, operating system, type of web browser, screen resolution, color depth, IP, internet service provider, or the address of entry to NutriPharma.pl and are used only in the optimization process of NutriPharma.pl in order to ensure the greatest possible comfort of use.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

NutriPharma.pl uses servers from OVH sp.z o.o. with headquarters in Wrocław (KRS: 0000220286; NIP: 8992520556) and NetArch Sp. z o.o with headquarters in Krakow (KRS: 0000286559; NIP: 945-208-91-38). These companies do not have direct access to personal data and do not process it in any way.

The data is processed for 24 months from the last activity.

B. NutriPharma.pl (cookies)

NutriPharma.pl uses the "cookies" technology, i.e. text files placed on your device, in order to enable NutriPharma.pl to recognize you and adapt NutriPharma.pl to your needs.

NutriPharma.pl uses cookies to:

1.remember logging in (the session lasts 30 minutes from the last activity, after which the cookie is deleted);

2.remembering the contents of your basket (the session lasts 30 days from the last activity, after which the cookie is deleted);

3.remembering your Nutripharma.pl display preferences (the session lasts 30 days from the last activity, after which the cookie is deleted);

4. creating statistics and audience reports on the functioning of Nutripharma.pl; (the session lasts 30 days from the last activity, after which the cookie is deleted);

5.personalise the appearance of Nutripharma.pl by displaying products that the store's algorithm will indicate as interesting for you based on the products you bought, put into the basket, you searched the store, as well as their authors, producers, category - in a word similar products, but never linked directly to your personal data. (the session lasts 30 days from the last activity, after which the cookie is deleted);

C. Google Analytics (cookies)

Google Analytics uses the technology of "cookies", i.e. text files placed on your device, in order to enable Nutripharma.pl to analyze the sources of traffic and the manner in which visitors use it.

Google collects on its servers data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and internet use.

Google may also transfer this information to third parties if it is required to do so by law or if these persons process such information on behalf of Google.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

The data is processed for 12 months from the last activity, after which the cookie is deleted.

D. Google AdWords (cookies)

Google AdWords uses the technology of "cookies", i.e. text files placed on your device, in order to enable Nutripharma.pl to assess the correctness and effectiveness of advertising activities using the AdWords network.

Google collects on its servers data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and internet use.

Google may also transfer this information to third parties if it is required to do so by law or if these persons process such information on behalf of Google.

These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.

The data is processed for 12 months from the last activity, after which the cookie is deleted.

E. Cookies pochodzące z serwerów partnerów

NutriPharma.pl uses scripts and software components provided and located on the servers of its business partners. Such cookies may contain data necessary for the partner to perform the service provided to NutriPharma.pl or containing data other than those specified in the privacy policy.

NutriPharma.pl very carefully selects its business partners, however, it is not responsible for their cookie policy. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to accept their cookies.

NutriPharma.pl uses the scripts of the following partners:

1. Google Inc. based in Mountain View (CA, USA)

2. Facebook Inc. based in Menlo Park (CA, USA)

V. Privacy policy of Nutripharma.pl partners' security

NutriPharma.pl very carefully selects its business partners and equally carefully verifies the links to other websites posted on NutriPharma.pl. However, NutriPharma.pl is not responsible for the standard and privacy protection policy applied by the owners, operators or administrators of these websites. Therefore, we recommend that you verify each of our partners on your own and decide for yourself whether you want to entrust them with your personal data.

Google - https://www.google.pl/intl/pl/policies

Facebook - https://www.facebook.com/about/privacy/cookies

VI. Disclosure of your personal data

In special situations where the applicable law requires the Personal Data Administrator to provide the collected data to state authorities, NutriPharma.pl will make such data available.

Except for these situations, your personal data to the extent permitted by law on the basis of separate entrustment agreements, transferred to specific entities only and in connection with the need to perform the contractual or legal obligation of the Personal Data Administrator. The categories of entities that may be transferred data include: advertising agencies, banks, accounting and bookkeeping offices, IT service providers, courier companies, logistics companies, payment institutions, carriers.

In the event of such transfer, the Personal Data Administrator concludes appropriate entrustment agreements with these entities, guaranteeing the highest standard of protection and maintaining the confidentiality and security of personal data, as well as their use only for the purpose of fulfilling the contractual or legal obligation of the Personal Data Administrator.

VII. Change of the privacy policy of Nutripharma.pl

Nutripharma.pl reserves the right to change the privacy policy, if required by applicable law, the technological conditions of Nutripharma.pl operation change or the change introduces a higher standard than the minimum required by law.

Nutripharma.pl will notify about such a change by e-mail (to the e-mail address provided during registration).

The current text of the privacy policy will always be available at http://nutripharma.pl/polityka-prywatnosci.

VIII. Your rights


In accordance with applicable regulations, you have the right to:

These rights are inalienable and may not be restricted. We are always happy to provide you with help and information, and you can exercise some of the above-mentioned rights yourself.

IX. Contact

Nutripharma.pl contacts you using the e-mail address provided, and only in special situations we use the telephone number provided by you.

If you have any questions or concerns regarding the privacy policy and security of your personal data, please contact us by e-mail biuro@nutripharma.pl.

If you want to update or delete your personal data, if you cannot or do not want to do it yourself, please contact us by e-mail biuro@nutripharma.pl.

In the above cases, you can also correspond with us at:

Nutripharma Sp. z o.o.

Al. Zwycięstwa 13A

80-219 Gdańsk

NIP 583 325 41 64, REGON 367 747 832

  1. odmowy lub ograniczenia przetwarzania danych osobowych;
  2. wniesienia sprzeciwu wobec przetwarzania danych osobowych;
  3. dostępu do danych osobowych;
  4. sprostowania lub usunięcia danych osobowych;
  5. przenoszenia danych osobowych;
  6. cofnięcia zgody na przetwarzanie danych osobowych;
  7. wniesienia skargi do organu nadzorczego – Prezesa Urzędu Ochrony Danych Osobowych.

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